Samsung CEO issues formal apology to users over GOS scandal

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Samsung VC and CEO Jong-Hee Han

Samsung VC and also CEO Jong-Hee Han provided a main apology to Samsung customers over the GOS application strangling mess throughout the business yearly investors conference. The president confessed Samsung did dislike consumer issues and also claimed Samsung will certainly pay attention to clients extra carefully to avoid such a concern from taking place once again.

Samsung VC and also CEO Jong-Hee Han

To evaluate, Samsungs Game Optimizations Service (GOS) comes pre-installed on the most up to date Galaxy S mobile phones and also tablet computers in addition to some older front runner tools. The solution ought to tweak system efficiency throughout pc gaming in a quote to expand battery life yet was later on located to strangle efficiency on as much as 10,000 applications.

The issue was just worsened as customers were absent an alternative to disable GOS by default. On top of that, GOS appeared to whitelist benchmarking applications like Geekbench from strangling. Consequently, Geekbench outlawed the last 4 generations of Galaxy S front runners in addition to the Galaxy Tab S8 collection from its system.

Samsung CEO issues formal apology to users over GOS

Samsung is currently releasing a software application upgrade for the Galaxy S22 collection in South Korea stopping CPU and also GPU constraints arising from GOS. A comparable upgrade is anticipated to get here to older Galaxy S front runners and also tablet computers.

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